Growing your professional association relies on increasing certifications while still protecting the integrity and reputation of your credentialing program. With the rapid shift to online learning and working, online proctoring is booming, providing licensing bodies with both opportunities and obstacles.
If you provide licenses or certifications of any sort, you can begin using online proctoring to your advantage. Remote exams allow you to offer access and flexibility to large geographic audiences, plus professionals reluctant to commit to certification because of time and travel investment.
However, online exam proctoring requires significant considerations, such as student data security, exam integrity, and technical support issues. This post will highlight the ways online proctoring can help grow your certification program without jeopardizing your reputation. We’ll also cover common security and exam integrity issues to be aware of and how you can safeguard both your organization and participants.
When an organization realizes the value of online proctoring, they usually jump into comparing proctoring vendors right away. To avoid wasting time and energy sifting through all the options on the market, first figure out what your organization needs.
Colleges, universities, small businesses, and tech companies that need a secure, seamless way to evaluate their students and employees are all using online proctoring. However, as an association that administers licenses and certifications, your top priorities could look different than other organizations.
The top considerations for certification bodies and associations are:
The proctoring software you choose should have cutting-edge artificial intelligence (AI) that records test-takers during exams and flags suspicious behavior. Proctoring that's entirely automated is perfect for low-stakes exams. However, your high-stakes exams require features that hand off flagged behavior to human auditors who can make the final judgment.
Companies and their hiring departments expect your program to certify only the best candidates. Therefore, these organizations must trust that the coursework is rigorous and credible for your program to succeed. On the flipside, certification candidates should know the program they're investing in is respected, competitive, and secure.
To choose a solution that helps uphold and boost your reputation in your industry, look for the following features:
Choose a proctoring solution that integrates with your existing programs and doesn't require creating a separate login. Select an online proctoring solution based on the technology you already have so it can integrate seamlessly with your LMS. If your organization doesn’t currently use a learning platform, choose a proctoring program that can function as a standalone solution.
Although some organizations have the advantage of having an administrator assigned to their learning management system (LMS) and proctoring software, many professional associations do not. Therefore, you should carefully vet the tech support of any online proctoring solution you are considering. You may be relying on them heavily in place of an individual responsible for the issue.
You can evaluate a proctoring vendor's technical support by asking these questions:
Offering seamless online proctoring solutions boosts the reputation of certification programs offered by professional associations and credentialing bodies. In addition, you can grow your certification numbers and reach a wider audience by offering secure, remote exams.
Take stock of the features and capabilities your proctoring software will need before you begin evaluating solutions. Once you know your organization’s needs, look for platforms with seamless integration features, adequate security protocols, and responsive customer support.
As remote work and learning continue to expand, you’ll need flexible and user-friendly solutions for exams that also safeguards your private information and protects your reputation.
Ready to learn more about online proctoring and how it could benefit your organization? Download our case study on Trade Association Certification Exams Simplified with Online Proctoring, featuring the National Fireplace Institute.
You can also schedule a free ProctorFree demo here.