Online tests are increasingly popular among certification bodies, test-takers, and exam administrators. Offering remote testing helps certification and licensure programs reach more people, adapt faster to industry changes, reduce costs and pass those savings on, and meet the demand for flexible exam formats.
But remote testing, like many digital processes, comes with inherent risks. Security must be a top priority with online testing for professional associations – it’s vital to people trusting your certification or licensure program. When they do, professionals are more inclined to choose your program, and employers are more likely to hire candidates with your certification or license.
Evaluating and ensuring the security of your online testing process requires ongoing effort and actions before, during, and after exams. Fortunately, there’s a blueprint for success you can follow to provide a layer of security for your testing process.
Creating and maintaining a test security plan (TSP) is one of the best ways to proactively address security. A TSP contains documentation, policies, and procedures for identifying risks and threats, managing incidents, and outlining actions to protect your exam integrity.
While a test security plan should be customized for your certification body’s unique needs, all TSPs share similar elements. Use this outline to help create the foundation for your TSP:
Pay extra attention to building out your communication proactively. If you do experience a breach, hack, or other security issue, you’ll want this communication already crafted so you avoid having to hastily come up with it.
For more details on building your TSP, download our Test Security Plan checklist.
Deterring nefarious behavior and mitigating security risks is key to a secure online testing process. In particular, have a plan for these three security threats:
When offering online exams, an online proctoring solution is a must-have part of your TSP. This technology adds security and rigor to the exam process for any certification or licensure program by:
In addition, online proctoring technology plays an important role in meeting the National Commission for Certifying Agencies’ policies and procedures. Check out Standard 18 of the NCCA’s security and confidentiality checklist to see the essential exam administration elements.
Online tests offer many benefits to organizations and exam-takers alike. With a comprehensive TSP and best-in-class online proctoring solution, you can enjoy the advantages of remote tests and be confident your exams are secure.
Download the Test Security Plan checklist, a comprehensive guide to creating a robust test security plan.