Tag: customer service

Taking an exam is a high-pressure, high-stakes, stressful situation. In the world of online testing, the moment a test-taker needs to contact customer support is critical. If a test-taker needs help, customer support must be there for them. 

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Online exams are quickly becoming the standard as schools and businesses adapt to the remote nature of today's world. As a result, the demand for online proctoring software is increasing, so it’s no wonder there are so many brands to choose from.[...]